About this role
Oversee daily food and beverage operations, ensuring seamless service delivery, quality standards, and cross-departmental coordination for exceptional guest experiencesDevelop and execute strategic F&B initiatives that drive profitability, customer satisfaction, and brand reputationSupervise, train, mentor, and evaluate F&B staff, fostering a collaborative and motivated team environment with constructive performance feedbackImplement and maintain food safety protocols, ensuring full compliance with FSSAI regulations and industry standardsAnalyze operational metrics and customer feedback to identify improvement opportunities and implement corrective actionsResolve operational challenges and customer concerns with transparency and decisiveness
Proficiency in food and beverage operations management and hospitality best practicesExcellent leadership and team management capabilities with proven staff training experienceAdvanced customer service orientation and problem-solving abilitiesProficiency with Point of Sale (POS) systems and restaurant management softwareStrong organizational and time management skills with ability to multitask in fast-paced environmentsExcellent written and verbal communication skills in EnglishBachelor's degree in Hospitality Management, Business Administration, Hotel Management, or related field