About this role
Reporting to the Director of Food & Beverage, the Food & Beverage Manager is primarily responsible for planning the day–to-day operations of the outlets. This includes payroll, scheduling, achievement of sales targets, cost controls, training, development, and performance coaching of colleagues. Adherence to all policies, standards and procedures are always required to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Consistently offer professional, friendly and engaging serviceLead the day-to-day operations of the Food and Beverage department, ensuring all service standards are followedProduce and implement creative promotional programs within the various F&B outlets with the goal of increasing revenuesWork closely with the culinary team to execute the delivery of all Food & Beverage promotions and menus; creating a destination of choice for both hotel and external GuestsConduct weekly F&B departmental meetingsEnsure the Food & Beverage department achieves its financial and operational targets - Adhere to the annual budget and administer it in a fiscally responsible mannerMonitor food, beverage, labor and operating expenses throughout the F&B departmentMonitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profitsSelect, train and develop Colleagues to ensure timely recruitment and career growth - Balance operational, administrative and Colleague needsFollow department policies, procedures and service standardsFollow all safety policies - Other duties as assigned
Previous Food & Beverage experience in a leadership role requiredComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline is preferredStrong interpersonal and problem-solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast-paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, always remaining calm and courteous All your information will be kept confidential according to EEO guidelines.