About this role
Pullman Auckland is looking for a talented and passionate Guest Services Agent wishing to expand their knowledge in a 5-star hotel environment.
As a Guest Services Agent, your primary responsibilities will include:
Welcome guests from all corners of the world to our beautiful hotel, growing relationships with new and regular guests.Ensure accuracy and professionalism with information and payments during arrivals and departures.Work closely with a fantastic team, fostering positive relationships with other Pullman Auckland departments, including Housekeeping and Reservations. Whilst talent and attitude are our primary requirements, you also have:
Experience in a busy hotel environmentProven reception exposure and experience is an advantageExceptional attention to detail and a nature that successfully connects with all guestsThe right to work in New ZealandFull NZ Drivers license and Opera Cloud knowledge is an advantage, but not necessary.Be able to work a rotating roster across 7-days including weekends and public holidays Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.
We seek opportunitiesWe connect with meaningWe make a positive impactWe also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwideDaily staff meals providedOngoing reward and recognition incentivesOpportunities for further development and worldwide career progression within Accor