About this role
We're looking for a dedicated and professional Security Officer to join our dynamic team in Cairo, Egypt. As a Security Officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.
Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access pointsRespond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessaryMonitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logsConduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocolsOperate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concernsInvestigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detailPerform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvementAssist in the development and implementation of security policies, procedures, and best practicesProvide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partnersCollaborate with other departments and security personnel to ensure a cohesive and secure environmentPrepare and maintain accurate, organized logs, reports, and records of all security-related activitiesParticipate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standardsRespond to and manage emergency situations with decisiveness and resilience Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environmentsValid security license and clearance as required by Egyptian regulations and local authoritiesCertification in CPR and First AidStrong knowledge of security protocols, procedures, and industry best practicesExcellent observation skills and meticulous attention to detailProficiency in computer applications, including Microsoft Windows and security management systemsOutstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of peopleDemonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situationsStrong problem-solving skills and the ability to think critically and analyticallyExcellent written communication skills for preparing clear, concise, and accurate reportsPhysical fitness and the ability to stand for extended periods while performing security-related dutiesFlexibility to work various shifts, including nights, weekends, and holidays as requiredHigh level of integrity, reliability, and discretion with the ability to maintain confidentialityProficiency in English; knowledge of Arabic or other local languages is a plusAbility to work independently while demonstrating strong collaborative and team-oriented skillsKnowledge of emergency response procedures and crisis management Your team and working environment:
• A passionate and inspired team that creates unique experiences for all they meet.
• We recognize and celebrate our team and individual success
Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.
Visa Requirements: Must be legally permitted to work in Egypt.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.