About this role
• Scheduling appointments and meeting existing customers in order to identify and qualify potential prospects and present current product offers.
• Effective planning to conduct sales presentations of hotel F&B products and services while on site
• Liaising between the hotel and customers for up to date pricing, service, and latest promotion launches.
• Identifying and qualifying prospective customers through research, networking, and cold calling.
• Manage all bookings on Resdiary, control table layout, reservations & reports.
• Enhancing up to date knowledge on new promotions, procedures, services, and tools by attending departmental and training meetings.
• Effectively manage social networking, reply guests who concern about every details related to F&B.
• Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
• Updating and maintaining customer account records, including contact names and numbers for future sales.
• Meet all customers during functions and identify, the potential business opportunities arising from these functions.
• Providing product quotes to customers as needed.
• Secure group business for all outlets of the hotel as well as banquet.
• Target tour guides and travel agents with the help of sales and marketing database.
• Seek to achieve F&B budget targets across all outlets.
Diploma in Human Resources Management / Hotel Management or equivalentMinimum 1 year experience in a similar capacityExcellent reading, writing and oral proficiency in English languageProficient in MS Excel, Word, & PowerPoint