About this role
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceGreet, check in and settle guest accounts while ensuring all service standards are followedAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assigned Proficient in the English language (verbal & written), second language is an assetMust be able to handle a multitude of tasks in an intense, ever-changing environmentAbility to focus attention on guest needs, remaining calm and courteous at all timesPrevious customer related experience an assetPrevious PMS experience an assetComputer literate in Microsoft Window applications an assetMust be able to type 25 words per minuteMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamHospitality Diploma is an assetMust be flexible in terms of working hoursMust have the ability to handle cash effectively and accurately Hourly Rate: $36.50 per hour
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D