About this role
Pullman Auckland is looking for a talented and a passionate Concierge wishing to expand their knowledge in a luxury hotel environment. You will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences.
Your key responsibilities will include but are not limited to:
Shift Supervision across the concierge desk areaFacilitating with guest arrivals, departures and during their stayShare local knowledge as well as driving loyalty and up sell hotel facilitiesLead the team to enhance guest satisfactionLiaise with all departments to ensure all necessary follow-up is conducted To be successful in your application, you must exhibit the following qualities:
You will have an outgoing personality with genuine passion for Hospitality and customer serviceBe flexible. You are expected to work a variety of shifts which includes weekends across a 7 day/ week roster including early mornings and late nightsYou are all about quality and presentation and you have the desire to progress in hospitalityYou are an approachable team player and you can think outside of the boxBe able to manage multiple tasks at any given timeWhilst talent and attitude are our primary requirements, you also have:
Full NZ Drivers Licence is essential Immaculate personal presentation and high level of communication - both written and verbal.Leadership capability Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.
We seek opportunitiesWe connect with meaningWe make a positive impactWe also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwideDaily staff meals providedOngoing reward and recognition incentivesOpportunities for further development and worldwide career progression within AccorOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.