About this role
As our next Front Office Manager, you will…
Ensures that guests' have a smooth running stay at the hotel,Manages and motivates front office teams in order to provide high quality services for guests,Ensures the department meets its quantitative and qualitative targets,Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management),Implements brand and Group projects and identity features,Ensures effective utilisation & productivity of all colleagues through staff planning, hiring, scheduling & adhering to budget,Adheres to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures ensuring a clean and safe working environment.Carry out Duty Management shifts accordingly DM ROTA and business needs
Previous experience in similar roles is preferableFriendly, approachable with excellent customer service skillsAttention to detail and exceptional organisational skillsStrong team player and positive attitudeAbility to work effectively under pressureEssential to be flexible with working hours