About this role
• Oversee the daily operations of Front Office, Housekeeping, Security and Engineering department.
• Responsible for maintaining courteous and competent rooms operation services to hotel guest.
• Work with Rooms Division Department Heads to prepare the department’s annual budget and set departmental objectives.
•Minimum 5 years of experience in hotel operations, with at least 2-3 years in a managerial role overseeing Front Office and/or Housekeeping
•Strong leadership and team management skills, with the ability to motivate, coach, and develop diverse teams.
•Customer-focused mindset with a passion for service excellence.