About this role
Business Performance
Discuss with Vice President Operations and establish operating budget and financial forecast for the hotelLead and guide the budgeting process of individual department and adhere to the established guidelinesAnalyze monthly P&L and month-end reports, identify deviation from business plan goalsHold daily Operations and Monthly Management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for all departmentsPrepare and submit weekly reports to Vice President Operations
Operation
Manage and establish positive owner relations through proper and appropriate communications with the appointed Owner’s representativeFollow appropriate protocol in communicating with the appointed Owner’ representative and keep Vice President Operations informed of such communicationsLead and guide the Executive Committee team in driving the hotel revenue for all revenue centers to achieve goals and objectives setSurvey and analyze competition, market trends, guest mix and needs. Evaluate and recommend appropriate product/service and operational changes as necessaryEnsure compliance with licensing laws, health and safety and other statutory regulationsEnsure proper documentations and obtain approval before commissioning marketing, advertising, sales, and promotions.Ensure all Marketing and PR Communications are in compliance with Brand Marketing guidelinesBe present to personally welcome key residents and patrons, and entertain key accounts’ representativesCommunicate in an effective and timely manner with Vice President Operations matters which require his/her attentionRepresent the Brand in projecting a credible image to the market, residents and colleagues alikeComply with established guidelines on the hotel organizational structure and reporting linesBe visible around the hotel and show an active interest in our colleagues’ welfare
Team Management
Interview, select and recruit Management teamIdentify and develop team members with potentialConduct performance review and manages performance issues that arise within the management teamConstantly monitor team members performance, attitude and degree of professionalismWork with People & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business Understanding the notion of a lifestyle hotelMinimum 8 years of experience as a General ManagerSuperb understanding of financialsDetail-orientedPassion for Food & BeverageVery strong work ethics and personal integrityDrive to excel and achieve accoladesStrong interpersonal skillsStrong leadership with nurturing and coaching mentalityRoom / F&B background is welcomeExposure to the Asian market is preferredExposure to the US & European markets will be a bonus email your cv to: [email protected]