About this role
The Food Safety & Hygiene Supervisor is responsible for establishing, monitoring, and maintaining the highest standards of food safety, sanitation, and hygiene across all Food & Beverage outlets, kitchens, banqueting, and storage facilities at Novotel Cairo Airport. This role ensures full compliance with Accor’s ALLSAFE standards, HACCP, ISO 22000 principles, and local regulations set by the Egyptian National Food Safety Authority (NFSA).
Key Responsibilities
1. Hygiene & HACCP Compliance
Conduct daily inspections of all kitchens, food preparation areas, guest outlets, store rooms, and stewarding facilities to ensure strict hygiene standards.
Monitor critical control points (CCPs) including food storage temperatures, cooking/cooling logs, defrosting procedures, and cross-contamination risks.
Oversee personal hygiene standards for all food handlers (uniforms, hair restraints, handwashing practices, and health certificates).
Ensure proper chemical usage, dosing, and safety data sheet (SDS) compliance across kitchen and stewarding areas.
2. Audits & Lab Testing
Coordinate regular third-party audits (e.g., Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments.
Manage routine microbiological testing for food samples, surface swabs, ice machines, and water quality in coordination with accredited laboratories.
Supervise the integrated Pest Control management program, reviewing technician reports and following up on recommended preventive actions.
3. Training & Education
Develop and deliver mandatory Food Safety and Personal Hygiene training programs for all new hires and existing kitchen/F&B staff.
Maintain comprehensive training logs in coordination with the Talent & Culture department to satisfy audit requirements.
4. Supplier Quality & Receiving
Inspect receiving dock operations to verify supplier delivery conditions, vehicle hygiene, product temperatures, and expiry dates.
Participate in supplier audits and quality reviews in coordination with the Purchasing department.
5. Documentation & Incident Management
Maintain up-to-date HACCP documentation, corrective action logs, and audit reports.
Investigate any guest complaints or internal incidents related to food safety, implementing immediate corrective and preventive actions.
Education: Bachelor’s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field.
Experience: Minimum 2–3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.
Certifications: Certified HACCP Level 3 or 4, ISO 22000 Internal Auditor certification preferred.
Knowledge: Deep understanding of Egyptian National Food Safety Authority (NFSA) regulations and Accor hygiene standards.
Languages: Fluent in Arabic and English (written and spoken).
Skills: Strong observational skills, detail-oriented, and effective communication and coaching capabilities.
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.