About this role
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceLead and supervise the day-to-day operation of the department to ensure service standards are followedHandle Guest concerns and react quickly, logging and notifying the proper areasActively participate in daily briefing, daily warm up and department meetingsEnsure Room Attendants are informed daily about priorities in their sectionFollow departmental policies and proceduresReport necessary maintenance itemsFollow all safety and sanitation policiesOther duties as assigned Proficient in English (verbal & written) essentialHigh school diploma or equivalent preferredMinimum 1 year experience in a supervisory capacity in a hotel housekeeping environmentProven training skillsExperience with Hotel Property Management System, Micros-Fidelio desirableProactive with a meticulous eye for detailStrong organizational, supervisory and communication skillsAble to convey information and ideas clearlyAbility to evaluate and select among alternative courses of action quickly and accuratelyWork well in stressful, high-pressure situationsEffective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and GuestMust be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS