About this role
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Banquet Supervisor.
The Banquet Supervisor is responsible for supervising and coordinating banquet operations to ensure the seamless delivery of exceptional events, meetings, weddings, and functions in line with the luxury service standards of Raffles & Fairmont Doha. The role leads the banquet service team during events, coordinates closely with Culinary, Events, and other hotel departments, and ensures every function is delivered with professionalism, attention to detail, and personalized service. This is aligned with the property's emphasis on luxury hospitality, guest satisfaction, teamwork, and operational excellence.
Key Responsibilities:
Supervise banquet operations before, during, and after eventsLead, brief, coach, and motivate the banquet teamEnsure seamless execution of meetings, weddings, conferences, and social eventsCoordinate event setups, room layouts, table arrangements, equipment, and service requirementsEnsure all events are delivered in line with Raffles & Fairmont luxury service standardsCoordinate closely with Culinary, Events, Stewarding, and other hotel departmentsMonitor food and beverage service, presentation, timing, and qualityWelcome guests and respond promptly to requests, concerns, and special requirementsConduct pre-event briefings and communicate event details, VIP requirements, and special arrangementsMonitor team grooming, service etiquette, cleanliness, and professional standardsCoach and develop team members through on-the-job training and constructive feedbackMonitor banquet equipment and inventory and report shortages, damages, or maintenance requirementsEnsure compliance with food safety, hygiene, health, and safety standardsAssist the Banquet Manager with operational planning and departmental objectivesMonitor guest satisfaction and take prompt action to resolve service issuesComplete required event reports, checklists, and post-event procedures What will you bring to this role?
Diploma or degree in Hospitality Management, Hotel Management, or a related fieldMinimum 2–3 years of supervisory experience in banquet operations, preferably within a luxury hotelStrong knowledge of banquet service, event operations, and food and beverage standardsProven ability to lead, coach, and motivate a diverse teamExcellent communication, interpersonal, and organizational skillsStrong guest service orientation with a keen eye for detailAbility to manage multiple events and priorities in a fast-paced environmentGood knowledge of food safety, hygiene, and health and safety standardsProficiency in English, with additional languages considered an advantageFlexible to work shifts, weekends, public holidays, and extended hours based on business requirementsPrevious experience in a luxury hospitality environment and knowledge of Forbes or LQA standards is an advantageEmbrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactionsFoster an inclusive environment where every individual feels valued and respectedCreate an environment where colleagues are empowered, supported and recognized Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.