About this role
•Responsible for planning, implementing, and evaluating learning and development initiatives that support the hotel’s strategy, values, and culture.
•Collaborate with department heads to assess training needs and ensure programs address performance gaps.
•Design, deliver, and coordinate internal and external training programs to support staff development.
•Ensure that all training activities are tracked, documented, and analyzed for effectiveness.
•Promote a continuous learning culture within the hotel through creative training approaches and resources.
•Maintain strong relationships with external training providers, industry institutions, and academic partners.
•Minimum 3-4 years of training/facilitation experience.
•Excellent reading, writing and oral proficiency in English language.
•Proficient in MS Excel, Word, & PowerPoint.
•Strong leadership, interpersonal and negotiation skills.
•Excellent communication and customer contact skills.
•Results and service oriented with an eye for details.
•Ability to multi-task, work well in stressful & high-pressure situations.
•A team player & builder.
•A motivator & self-starter.
Hotel Managed