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Food and Beverage Supervisor @ AccorHotel

Melbourne, Victoria, AUOnsiteFull-timeJob reference REF116776F
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About this role

We're seeking an outgoing and service-oriented Food & Beverage Supervisor to lead our team across breakfast, lunch and dinner service periods. Reporting to the Food and Beverage Manager, you'll support and inspire our team to deliver outstanding service and memorable experiences for our guests. Offering the Hospitality Award rate of $31.30 per hour, as well as amazing Accor Heartist benefits, we want to develop your career in our hotel and in the wider Accor community.

Coordinate and manage the day-to-day F&B operations, leading the team to bring efficient, friendly and professional service to every guestEnsure team members have a good understanding of our food and beverage offerings and are confident to make suggestions and recommendationsCoach team members in service skills, dietary and allergens knowledge, safe food handling, and engaging interactionsMaintain presentation of bar and restaurant areas, following set opening, closing and daily proceduresCoordinate with Kitchen team to maintain menu quality and consistencyManage inventory, place orders, and control costs while maintaining product qualityEnsure compliance with food safety regulations, RSA and company policiesHandle guest inquiries, special requests, and resolve any issues promptly and professionallyAssist in creating and implementing innovative F&B promotions and events Proven experience as a Food & Beverage Supervisor or in a similar role for at least 12 monthsStrong leadership and communication skills with ability to coach team membersExcellent problem-solving abilities and attention to detailResponsible Service of Alcohol (RSA) qualification and knowledge of food safety regulationsProficiency in inventory management, cost control, and POS systems (Micros)Flexibility to work various shifts, including early mornings, late evenings, and weekendsPassion for delivering exceptional guest experiences with a positive, customer-first mindset Benefits and Perks

At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand. Our hotel offers discounted staff meals, free barista coffee and discounted car parking in the DFO centre, as well as easy access to public transport.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor - Careers - Our Philosophy

Skills

Customer ServiceNot ApplicableHospitality

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