About this role
How does your working day looks like ...
You’ll look after our event guests – working closely with your team from early morning until lateYou’ll coordinate events with all internal departments and ensure that everyone has all the necessary informationYou’ll be responsible for translating menus and various event and sales documents (German/English)You will be responsible for all group enquiries for 8 rooms or moreYou will be responsible for preparing quotations, contracts and invoicesYou will prepare forecasts, reports and sales analysesYou will attend internal meetingsYou will act as the point of contact for the team in the manager’s absenceYou will draw up training and rota schedulesYou will actively maintain customer relationships and support sales activitiesYou will ensure compliance with hotel standards and quality assurance in the events departmentYou will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stayYou conduct customer meetings on site and follow these up with telephone discussions.You organise tours of the premises for event and corporate clientsYou prepare for each shift and ensure that everything is tidied up afterwardsYou keep a clear overview, even when every room in the hotel is booked out and things are getting hectic Your personality counts more than your CV...
You have professional experience in a similar role and are a passionate hostYou are an open and communicative person who isn’t afraid to stand your ground when necessaryYou enjoy working with people and inspiring themYou are passionate about good food and drink and enjoy discovering new conceptsYou bring not only your skills but also your personality to the roleYou are fluent in German and English What`s in it for you...
After successfully completing your probation period you have the opportunity to switch to a 4-day workweekStay up to 10 nights per year free of charge at our 25hours hotelsAs part of Ennismore, benefit from generous discounts at our bars, restaurants, and hotels worldwideYou’ll have the freedom to bring in your own ideas and experiment creativelyEnjoy attractive offers from our many cooperation partnersBe part of our colorful staff parties and vibrant tribe spirit