About this role
Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one teamAssisting guests regarding menu choices in an informative and enthusiastic wayTaking reservations with all required details in a welcoming and friendly mannerBoosting our revenue through upselling and other creative initiativesSharing knowledge of offering, promotions, preparation, general Gordan Ramsay Restaurant knowledge.Following all health & safety policies when handling food and beverageCarrying out administrative duties, including printing menus and managing stationary requisitions 1-2 years serving or hosting experience in a luxury hospitality environmentPassion for and understanding of 5-star hospitality and what it takes to deliver itEmpathetic with a talent for building rapport, and reading each guest’s desired level of interactionQuick thinking, resourceful and able to solve problems ’in the moment’Ability to always remain calm and courteousAbility to work well under pressure in a fast paced and changing environmentAble to work collaboratively as part of a teamWilling to work in rotating shifts including weekends and public holidaysExcellent knowledge of spoken and written English What is in it for you?
Exclusive Discounts:Fairmont Cheshire, The Mere, Spa and Golf discountFairmont, Raffles, and Accor Hotels (friends and family rates are included)20% off food and beverage in on-site restaurants Colleague restaurantBeing part of The Mere Team – our culture is unique!You will benefit from training and development opportunitiesCompetitive salary and benefits including pension28 days of holiday including public holidays1-5 days service award based on length of serviceSpecial rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwideAnd last but not least you will get to work with a team of EXTRAORDINARY people