About this role
To be a visual presence in the Meetings and Events department,To run the shift and allocate daily roles to team members.Represent the department in any meeting.To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.To maintain the cleanliness of all areas to the detailed standardsTo maintain operational stock levels and order as requiredCommunicate correctly and professionally with all colleagues.Always remain guest focused and ensure the rest of the team do so.To be precise with taking and executing orders from guests.To handle any issue/complaints appropriately and inform the Banqueting Manager of the issue and any action taken.Take all opportunities to up-sell and create sales daily with all staff on duty.Be aware of the daily and upcoming business for the department and the resort as a whole.To be accountable for all monies and financial payments while on shift.To hold pre-shift meetings before every shift.To be familiar with the menus, wine list & bar menu. Proven experience in a Supervisory role, ideally within a luxury or high‑volume environment.Qualification in Hospitality Management/Food & Beverage preferredAdditional certification(s) in Food & Beverage will be an advantageExperienced in all aspects of restaurant and banquet service.Minimum 1 year of relevant experience in a similar capacity with proven records in delivering resultsExcellent reading, writing and oral proficiency in English language What is in it for you?
Exclusive Discounts:Fairmont Cheshire, The Mere, Spa and Golf discountFairmont, Raffles, and Accor Hotels (friends and family rates are included)20% off food and beverage in on-site restaurants Colleague restaurantBeing part of The Mere Team – our culture is unique!You will benefit from training and development opportunitiesCompetitive salary and benefits including pension28 days of holiday including public holidays1-5 days service award based on length of serviceSpecial rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwideAnd last but not least you will get to work with a team of EXTRAORDINARY people