About this role
We are looking for a warm, polished, and guest-focused Hostess to be the first point of contact for our guests.
What you’ll be doing:
• Warmly welcome and acknowledge guests upon arrival
• Manage reservations, seating arrangements, and guest flow efficiently
• Escort guests to their tables and provide a warm introduction to the dining experience
• Maintain an up-to-date understanding of reservations, VIP guests, and special occasions
• Communicate effectively with the service team to ensure smooth table management
• Respond to guest requests and enquiries with professionalism and courtesy
• Handle guest feedback and concerns promptly, escalating when required
• Maintain a polished and welcoming reception area at all times
• Assist the restaurant team during busy periods to ensure seamless service
• Build positive relationships with guests and create memorable first impressions
What we’re looking for:
• Previous experience as a Hostess or in a guest-facing role within a luxury hotel or high-end restaurant
• Excellent communication and interpersonal skills
• Fluent English; Arabic or additional languages are an advantage
• Warm, confident, and professional personality
• Strong organisational skills and attention to detail
• Ability to remain calm and welcoming in a fast-paced environment
• Passion for hospitality and delivering exceptional guest experiences
• Professional grooming and presentation
Your Team & Working Enviroment:Sofitel Bahrain Zallaq Thalassa Sea & Spa is a 5-star luxury resort featuring 262 elegantly appointed rooms and suites, plus 4 water villas, which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Millésime Rooms, and 186 Superior and Luxury Rooms. The resort boasts 6 distinctive restaurants and 3 bars/lounges, including the signature Yamaz Greek restaurant, Fiamma Italian, and Maison Sushi. Its premier event and corporate facilities comprise the magnificent Al Nakheel Grand Ballroom (divisible into 3 sections), Al Nasreya Hall, 5 dedicated meeting rooms, and the exclusive, private Sofi Island for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned Thalassa Sea & Spa, reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.