About this role
Maintain professional grooming and appearance standards at all timesExceed guest satisfaction by understanding preferences and anticipating requirementsMaintain comprehensive knowledge of the restaurant menu, daily specials, and beverage service standardsServe and clear food and beverage items in a professional and unobtrusive mannerManage service stations by keeping them cleared and restocked throughout servicePresent menus proactively and handle financial procedures in accordance with departmental guidelinesReport all guest feedback and issues through the Glitch system to ensure continuous improvementMaintain HACCP and FIFO standards as required by regional governing bodiesConduct opening and closing procedures using provided checklists to ensure smooth venue operationsFollow Hotel Evacuation Policy and attend all required briefings and training sessionsIdentify potential service issues and seek assistance from management before problems escalatePerform additional duties and special projects as requested by management Motivator & role modelPositive attitude and well spokenResult drivenDisplays initiativeCommitment to professional valuesTeam creatorCustomer / people orientedCreative / open-minded We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.