About this role
Plan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Implement and maintain control measures to ensure that food & beverage costs, productivity, labor costs and operating supply costs for the outlet is in line with budget Conduct departmental daily briefings to ensure that all pertinent information is well received by team members Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Build a good relationship with guests or regular companies . Handle guests’ complaints and comments tactfully and efficiently Handle all administration work pertaining to cashier/bar operation requirement and company’s policies Maintain department communication logbook and updated notice board Check the supply of equipment/stock level and ensure that there is no shortage of items wh...