About this role
The Retail Receiving and Distribution Manager role is a full-time Leadership position responsible for all aspects of managing the Retail Distribution Center and the Online Shop as well as providing business support for the Retail division. Accountable for inventory management, shipping, receiving, and order fulfillment. Retail Receiving and Distribution Manager reports to the Director of Finance.
Summary of Responsibilities:
Reporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:
Building High Performing Teams:
Attract, hire, develop, inspire and retain top leadership talent through engaging leadershipCoach, develop to maximize the success and potential of RDC leadership and colleaguesSet and reinforce clear and aligned expectations, performance, results and accountability with all leaders and colleaguesLive the Culture:
Lend support and direction to the RDC team keeping the stores full and abundant through communications with buying teamBuild a team that works well together based on the needs of the divisionContinue to develop onboarding program for the RDC colleagues and leadership teamsPromote the culture of colleague recognition and inspirationOperational Excellence:
Positively communicate outlet sales goals, Inventory management, Budget, EES, promotionsProactive Outlet Operation Execution (Business Preparation, Management Coverage, Communication)Accountability of all outlet inventory financials – Labor management, Control Costs, Beverage Cost, COS, Operating Expenses, P&LStrategic inventory management in partnership with the RDC Leadership and buying teamCollaborate on floor sets and product change over in outlets based on needs of the business and seasonal periodsAct as RDC manager on duty, when scheduled, address guest concerns, vendor concerns, maintenance issuesCollaborate on morning and afternoon Pre-Shift meetingsContinue development of RDC policies and proceduresContinue to develop Loss Prevention and safety programs and training evolving to current needsMeet payroll targets by ensuring appropriate RDC and Floral coverageDaily Meetings & Tasks
Senior Retail Leadership floor presence Senior leadership presence at the morning and afternoon pre shift team meetingsDaily division labor review, retail leadership follow up & accountabilityEnsure daily RDC product email distributionEnsure daily floral communication email distributionEnsure daily mark outs, product retickets, FIFO, Laundry product tracking, organization and cleaningRetail RDC final candidate interviewsReview daily AVERO commentary, follow up and accountabilityWeekly Meetings & Tasks
Senior Retail Leadership presence at weekly retail leads and leadership meeting evolving the meeting agenda and engagementWeekly one on one meetings with Retail RDC follow up and accountability to monthly directives and initiativesWeekly one on one with Director of Operations, Resort Experience and RetailApprove weekly team RDC leadership and colleague schedules.Schedule weekly property RDC upkeep walk through to ensure ALICE tracking is up to dateApprove Watson schedule Approve and sign off on receiving.Approve and sign off on all other operating expensesApprove and submit bi-weekly Timesaver reports to PayrollMonthly Meetings & Tasks
Collaborate on Retail monthly P&L review with Director of Operations, Resort Experience and RetailComplete and collaborate P&L Executive commentary and review with Director of Operations, Resort Experience and RetailCollaborate on Marketing Vision, Focus, Strategy & PlanSenior retail leadership representation at monthly team meetings, including monthly colleague Key Performance Indicators reviewRetail RDC Property Maintenance Upkeep Review & TourAttend Monthly OTB Review Meeting with Buying team, Retail Director, and Director of Operations, Resort Experience and Retail, follow up and accountability to monthly initiativesAttend and collaborate in strategic monthly merchandising meetingSchedule and execute monthly shop inventoriesQuarterly Meetings & Tasks
Review and approve Finance AuditCreate and schedule quarterly RDC deep cleaning needsReview inventory by shop (Sales performance, Trends, AUR, Pricing)Develop RDC Team training Annual Meetings & Tasks
Submit Retail RDC Leaders annual reviews and developmental plans for review to Director of FinanceEnsure completion of all hourly reviews and development plansSubmit direct report reviews and developmental plans to Director of Finance for review while ensuring division is completed by deadlineCompletion of Retail RDC annual budget and all associated tasks Communicate and activate Strategic EES PlanCommunicate and activate Strategic Marketing PlanCommunicate and activate Strategic Labor Standards PlanCommunicate and activate Strategic Inventory Management IdeasCommunicate and activate Strategic Cost Control & Contingency PlanCollaborate with Director of Operations, Resort Experience and Retail on 5-year Capital Plan for consideration.Other Operating Purchase Requests & Approvals
Review and submit purchase request to Director of Operations, Resort Experience and RetailPurchase requests are approved by Director of Operations, Resort Experience and Retail 5+ Years Retail Sales Management Experience3+ years Merchandising Manager experience3+ years Retail Planning and Buying experienceMust be fluent in Dayforce, Excel, Word, Power Point, Publisher, POSMust have Maricopa County Manager Food Handlers Card and AZ Liquor Manager Server CertificationProven ability to drive sales results through a strong level of business acumenDemonstrated success in talent development/managementStrong communication skills and ability to foster a customer focused selling cultureAvailability for varied weekly shifts including weekend, closing and peak shifts Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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