About this role
Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions Set up, maintain, and break down banquet event spaces according to event orders, banquet standards, and operational requirements Serve plated meals, buffets, passed hors d’oeuvres, beverages, and wine service in accordance with hotel service standards Maintain cleanliness and organization of banquet rooms, service stations, and dining areas throughout events Anticipate guest needs and respond promptly and professionally to guest requests and concerns Collaborate with Banquet Captains, Culinary teams, Bartenders, and fellow team members to ensure smooth event execution Monitor tables and service areas to maintain proper presentation and guest satisfaction throughout service Follow all food safety, sanitation, and workplace safety procedures Assist with transporting banquet equipment, trays, linens, dishware, and supplies as operationally needed Support weddings, VIP events, conferences, galas, and high-volume banquet operations as assigned Maintain professional appearance and demeanor consistent with luxury hospitality standards Uphold hotel policies, service standards, and operational procedures at all times Previous banquet, restaurant, catering, or hospitality service experience preferred Luxury hotel or upscale dining experience preferred Excellent guest service and interpersonal communication skills Ability to work efficiently in a fast-paced, high-volume event environment Strong teamwork, multitasking, and organizational abilities Ability to maintain professionalism and composure during busy service periods Professional appearance and demeanor required Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts as operationally required Must be legally authorized to work in the United States Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations Must meet Louisiana legal requirements for alcohol service if assigned to serve alcoholic beverages Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties All your information will be kept confidential according to EEO guidelines.