About this role
First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return.
Consistently offer professional, friendly and engaging serviceEnsure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest logEnsure high morale and productivity levels are achieved, through detailed communication, training, developmentWork closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changesCoordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefingsEnsure Room Attendants are informed daily about priorities in their sectionFollow departmental policies and proceduresReport necessary maintenance items and service standardsFollow all safety and sanitation policiesOther duties as assigned At least one year experience in hotel Housekeeping or Front DeskAvaiable to work AM or PMProficient in English (verbal & written) essentialHigh school diploma or equivalent preferredExperience with Hotel Property Management SystemProactive with a meticulous eye for detailStrong organizational and communication skillsAble to convey information and ideas clearlyAbility to evaluate and select among alternative courses of action quickly and accuratelyWork well in stressful, high-pressure situationsEffective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and GuestMust be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-JH1