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Reservations Agent Front Office & NENI (m/f/d) @ AccorHotel

Berlin, State of Berlin, DEOnsiteFull-timeJob reference REF19644S
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About this role

How does your working day look like...

You will answer all incoming calls and forward them if necessary, you will also process e-mails.You process and manage the restaurant NENI & Front Office reservationsYou will perform various administrative tasks as a support for the receptionistsYou will process the Tripadvisor commentsYou always have the overview, even when everyone is calling at the same time and the wires are glowing Your personality counts more than your CV...

You have gained professional experience and speak fluent English and GermanYou can inspire your colleagues as well as your guests. In addition, you know your way around Berlin and always have tips for the scene up your sleeve.You are a doer - and openly admit when you have done something wrongYou bring not only your skills, but also your character to the tableYou can communicate charmingly even when things get tricky Whats in it for you...

Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employeeTake advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurant as well as booking hotel rooms all over the worldBenefit from great offers from our numerous cooperation partnersReconcile your personal situation with work - we are open to part-time employments, mini-jobs and any other adjustmentsBe part of our hilarious staff parties and much more ...

Skills

Customer ServiceEntry LevelHospitality

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