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Waitress/Hostess @ AccorHotel

JOOnsiteFull-timeJob reference REF103446A
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About this role

Consistently offer a professional, friendly greeting and engaging serviceUnderstand the Server’s tasks in the outletUnderstand shift end reports in the outlet and the POS systemAssist guests regarding food and beverage menu items in an informative and helpful wayHave knowledge of all menu items, garnishes, contents and preparation methodsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assigned Previous service experience an assetPrevious Point of Sale System experience an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times Experience is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities

Fluency in English, additional languages are a plus

Skills

Customer ServiceEntry LevelHospitality

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