About this role
Our guests are always at home here at the Fairmont Scottsdale Princess – and their In Room Dining experience is no exception. As an Overnight In Room Dining Order Taker you will provide a warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.
Consistently offer professional, friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayMaintain proper telephone etiquette at all timesHave full knowledge of beverage listsRecord guest orders accurately and efficiently while honoring all special requestsFollow outlet policies, procedures and service standardsHave full knowledge of all menu items, garnishes, contents and preparation methodsFollow all safety and sanitation policies when handling food and beverageServe as an In Room Dining Server as neededOther duties as assigned Previous Food & Beverage service experience required Previous Point of Sale System experience preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Able to work flexible shifts, evenings, weekends & holidaysAdhere to Fairmont Scottsdale Princess Grooming Guidelines Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS