About this role
Key Responsibilities:
Room Cleaning and Maintenance:
Clean and prepare guest rooms as per hotel standards.Change bed linens, replenish toiletries, and restock amenities.Inspect rooms for maintenance issues and report them to the supervisor.Public Area Maintenance:
Clean and maintain lobbies, hallways, and other public areas.Ensure high standards of cleanliness in all assigned areas.Guest Interaction:
Address guest requests for additional items or cleaning services promptly.Provide courteous and professional service to guests at all times.Laundry Services:
Collect, deliver, and manage guest laundry as per hotel procedures.Inventory Management:
Maintain housekeeping supplies and report shortages to the supervisor.Ensure proper usage and storage of cleaning equipment and chemicals.Hygiene and Safety Compliance:
Follow health and safety guidelines to ensure a safe working environment.Adhere to hotel policies and procedures, including the handling of lost and found items.Skills:
Attention to detail and a commitment to maintaining high standards of cleanliness.Ability to work efficiently and manage time effectively.Excellent communication and interpersonal skills. Qualifications:
High school diploma or equivalent.Previous experience in housekeeping is an advantage but not mandatory. Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.