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FLOOR MANAGER (F/M/X) - CZECH speaking @ AccorHotel

Prague, CZOnsiteContractJob reference REF117978K
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About this role

Mama is looking for a Floor Manager who lives and breathes hospitality. Someone who loves being on the floor, leading a team ⛹, making guests smile and keeping the vibe just right.

At Mama, we’re not “just a hotel.” We create moments. We’re loud (sometimes), fun 😃 (always), and serious about great service. As our Floor Manager, you’re one of the faces of Mama — leading by example, supporting your team and making sure every guest leaves happier than they arrived.

What you’ll be up to:

Running the daily show in our restaurants with the F&B ManagerBeing present on the floor (yes, really on the floor!)Coaching, motivating and developing the teamWelcoming new team members and helping them feel at homeKeeping schedules, timekeeping and operations smoothWatching costs, stock, waste and qualityMaking sure hygiene and safety rules are respectedSharing ideas for new drinks, dishes and cool conceptsMaking sure the energy stays high and the service stays sharp Have solid experience in a busy restaurant or hotelHave already led a team (and loved it)Communicate clearly and positivelyKnow your way around systems like MicrosSpeaking Czech and EnglishAre flexible with evenings, weekends and holidaysBring good vibes and team spirit wherever you go Little extras to make You smile:

🌟 Tips including card tips

🌟 25 days of holiday – rest is important, Mama knows

🌟 100 CZK meal voucher for every shift worked

🌟 600 CZK monthly contribution – choose Multisport or Pension, your pick

🌟 And of course… we don’t forget your birthday 🎂

If you like responsibility, music in the background, a fast pace and a team that feels like family — Mama is waiting for you ❤️

Let’s make it fun.

Skills

Customer ServiceMid-Senior LevelHospitality

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