About this role
At Fairmont Scottsdale Princess, exceptional service and flavors are the hallmarks of every dining experience. As Bourbon Steak Restaurant Manager, your leadership and passion will ensure outstanding operating results through exciting promotional programs, an engaged team and consistent guest satisfaction. This individual will inspire, grow and develop colleagues in addition to potential leaders. Provide support to F&B management team as well as all other duties required for the efficient operation.
Consistently offer professional, friendly and engaging serviceMaintain complete knowledge of and comply with all company, property and departmental policies and procedures.Talk with guests in a warm, professional manner to arrange their reservations.Coordinate special requests and follow up with Colleagues & Management teamsBalance operational, administrative, and Colleague needs.Maintain “Open Table” & “7 – rooms” on-line reservation systemDrive and adjust menu engineering based off sales and applicable industry trendsWork closely with culinary team to ensure a successful service and guest experienceForecasting, scheduling and labor controlBeverage cost managementEstablish working relationship with Concierge to ensure guests’ needs are met.Works without supervision to ensure operation is running efficiently.Assist with preparation of Restaurant Event Orders as directed.Attend designated meetingsAssist with Silverware programming as ChampionAssist with obtaining designated Avero reportsComplete weekly potentials & Outlet Hours of OperationsAssist with Scores & Trust you responseAssist with TASAssist with ARM request as neededAssist with corporate compliance in menus and practicesAssist with online menu accuracy as neededOther duties as assigned. Previous Food & Beverage Manager experience in a leadership role required, 2-3 years as restaurant preferredStrong Food, spirit, wine & beer knowledgeUnderstanding of luxury service standards, steps of service & luxury benchmarksComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredStrong interpersonal and problem solving abilitiesHigh integrity and work ethicsAbility to work well under pressure in a fast-paced environmentAbility to manage wine program and provide oversight and direction to sommelier team.Ability to manage, cocktail and bar program and manager Lead Bartender and teamUnderstanding of Service vs. HospitalityEntrepreneurial mind set and drive to push Bourbon Steak activations and initiatives Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS