About this role
Primary Responsibilities
Sports & Leisure Operation:
Leisure managers are responsible for every aspect of the day-to-day management of center dedicated to sports, leisure, health and fitness.Specific duties and the amount of customer or staff contact vary according to the size of employer: managers in larger organizations may be mostly office based, whereas those employed by smaller establishments often have frequent contact with customers, suppliers and employees.Recruiting, training and supervising staff.Managing budgets.Organizing fitness activities or programmes.Maintaining statistical and financial records.Developing new facilities.Promoting and marketing the business.Ensuring compliance with health and safety legislation.Maintaining customer service standards.Dealing with enquiries, complaints and emergencies. Promotional opportunities are generally best for employees who are willing or able to change. employment sector or job location.Commercial awareness.Physical fitness (or at least an interest in fitness and sport).Excellent problem solving skills.Customer service skills.Organizational skills.Interpersonal skills.Teamwork and leadership skills.Verbal communication skills.Administrative and cash management skills.Other Responsibilities
Maintain complete knowledge of all hotel services/featuresBe fully conversant with hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementReport for duty on time wearing clean and complete uniform at all timesMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management. Profile
Knowledge and Experience
Bachelor's degree, College diploma, or Intermediate vocational certificate in Hospitality Management, Physical Education, or a related field.A good understanding of health and safety and its implications with regards to running an activity program is essential.Good oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageIt is essential to possess relevant experience, possibly gained via part-time or seasonal work, or by working as a fitness instructor, leisure center attendant or recreation assistant.Competencies
Good communication and customer contact skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticMust be well-presented and professionally groomed at all times. 100% salary and 100% service charge during the probation period.Full Social, Health, and Unemployment Insurance contributions right from the probation period.13th-month salary & Resort's performance-based bonus.Monthly Officer Check (OC) allowance at the Resort’s restaurants.Relocation Allowance.Monthly Phone Allowance.Monthly Gasoline Allowance.Housing Allowance / Free accommodation at Heartist House.03 complimentary meals per day at the staff cafeteria.Special employee discounts on services at Novotel Phu Quoc Resort and all Accor hotels worldwide.Professional training programs from AccorHotels Academy.International, professional, and dynamic working environment.Engaging team activities: Birthdays, Year-End Party, Football/Volleyball clubs, etc.