About this role
Manage the day-to-day operations of all Food & Beverage outletsLead, train, motivate, and develop the F&B team to deliver excellent serviceEnsure consistently high standards of customer service, food quality, presentation, and hygieneMonitor guest satisfaction and respond professionally to feedback and complaintsManage staffing levels, rotas, attendance, and departmental performanceControl food, beverage, labour, and operational costsMonitor stock levels, purchasing, wastage, and inventory controlWork closely with the kitchen team to maintain food quality and efficient serviceEnsure compliance with health, safety, food hygiene, licensing, and company policiesManage F&B budgets and contribute to achieving revenue and profitability targetsAnalyse sales, costs, and performance reports and implement improvements where requiredSupport menu development, promotions, events, and new F&B initiativesBuild strong relationships with suppliers and ensure value for moneyMaintain a clean, safe, and professional environment across all F&B areasEnsure the team consistently follows company standards and proceduresWork closely with senior management and other departments to ensure smooth overall operations To be successful in this role, you will have a genuine passion for hospitality and demonstrated experience leading a team within a fast-paced food & beverage environment.
You will also have:
A relevant qualification in hospitality management, such as a Diploma or higher qualificationA minimum three years relevant full-time experience in hospitality management within a restaurant, cafe, hotel, airport lounge or similar food & beverage operationsDemonstrated experience managing team members and coordinating daily food & beverage operationsExperience with stock control, purchasing, operational budgets and record keepingKnowledge of food safety, workplace health and safety and responsible service of alcoholStrong communication, organisation, leaderships and problem solving skillsThe ability to work Full-Time across a seven day rotating roster, including mornings, evenings, weekends and public holidaysA current responsible service of alcohol (RSA), or the ability to obtain oneThe ability to successfully obtain and maintain Aviation Security Identification Card, including completion of required security background checks