About this role
Reports to: Hotel F&B Manager
RESPONSABILITIES
1. Team management and leadership
Manage, support, and develop team skillsUnite teams around La Minerva and Paris Society values, culture, and standardsIdentify high-potential candidates (promotion, mobility, transfer)Set an example of excellence, rigor, and personal commitmentImplement regular training to develop managerial and operational skills2. Operational excellence & brand image
Be the guardian of the GiGi & Mimi Kakushi brand, image, quality, concept and standardsEnsure compliance with service processes and standards across all areas.Identify operational issues and implement appropriate and sustainable solutionsEnsure consistent customer experience across all establishments3. Economic performance & financial management
Ensure the best possible performance in terms of revenue and profitabilityManage and monitor the annual budgets for each establishment with the Head of OperationsAnalyze results and propose corrective action plansProvide operations with the tools necessary to achieve their objectives4. Technical supervision, health & safety and compliance
Supervise with the General Managers the technical and regulatory aspects of sites (Maintenance / Health and safety / Applicable legislation)Ensure compliance with standards and obligations related to our Group and partnersAnticipate technical and regulatory risks and coordinate corrective actions5. Coordination & partnerships
Ensure compliance with supplier partnerships established by the groupEnsure synchronization between the various internal and external contacts involved in an operationEnsure smooth and effective communication between the departments concerned6. Operational missions
Be responsible for the smooth day-to-day running of establishmentsBe present during strategic services and periods of high activity7. Reporting and strategic arbitration
Identify, structure, and transmit key information to the Head of OperationsReport on operational or strategic issues requiring arbitrationKnow how to engage the Head of Operations at the right time, with discernment and relevance PROFILE
Skills
Proven experience as a Multisites Director and/or Director of large-capacity catering establishments.Understanding of processes and high service standards.Strong operational, economic, and organizational cultureInterpersonal skills
Natural leadership and ability to bring people togetherFluent in Italian and English Adaptability, diplomacy, and interpersonal skillsExcellent cross-functional communicationAbility to anticipate needs, identify risks, and find solutions