About this role
We invite you to join We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Public Area Cleaner. Reporting to the Assistant Director, Housekeeping, the Public Area Cleaner is an essential member of the Housekeeping team, responsible for maintaining exceptional cleanliness, presentation, and comfort throughout all public spaces and staff dormitory areas at Fairmont Southampton. This role ensures that lobbies, hallways, restrooms, elevators, other shared spaces, and dormitory accommodation consistently reflect our commitment to luxury hospitality and superior guest and colleague experience.
Key Responsibilities
Public Area & Dormitory Cleaning & Maintenance
Clean and maintain all public areas of the hotel, including lobbies, hallways, restrooms, elevators, and other shared spaces, as well as staff dormitory accommodation hallways and bathrooms.Perform sweeping, mopping, dusting, vacuuming, polishing, and sanitizing to ensure all surfaces are spotless and inviting.Empty trash and recycling receptacles and ensure proper waste disposal practices.Restock public area and dormitory supplies as needed, such as restroom toiletries and sanitation products.Monitor cleanliness throughout shifts and proactively refresh areas to maintain presentation standards.Respond promptly, courteously, and professionally to guest and colleague requests for cleaning assistance or information.Communicate maintenance issues, safety concerns, or operational needs to the Housekeeping Supervisor.Safety & Compliance
Follow all safety procedures, hotel policies, and regulatory standards, including proper handling of cleaning chemicals and equipment.Maintain a clean, organized, and hazard-free work environment.Use personal protective equipment appropriately and adhere to health and sanitation protocols.Teamwork & Operational Support
Work independently with strong attention to detail and efficiency, while also collaborating effectively with colleagues across departments.Support the housekeeping team during peak times, special events, and high-occupancy periods.Assist with special cleaning projects and seasonal deep-clean activities as required.Share knowledge and best practices with new team members to help maintain quality and consistency.Perform other duties as assigned. What will you bring to this role?
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·
Experience
Previous experience in housekeeping, cleaning, or a related role, ideally within luxury hospitality or high-quality customer service environment.
Experience responding to guest inquiries and maintaining cleanliness standards is an asset.
Education
High school diploma or equivalent preferred
Competencies, Knowledge & Skills
Strong cleaning skills with excellent attention to detail and presentation standards.
Professional customer service skills with a warm, welcoming attitude toward guests and team members.
Ability to follow safety protocols, property policies, and operational procedures.
Organized, efficient, and capable of prioritizing tasks while working independently or as part of a team.
Personal Attributes, Culture, & Values
Reliable, adaptable, and committed to delivering excellence every shift.
Proactive and service-oriented with a focus on enhancing guest satisfaction.
Comfortable working in various areas of the property, including indoor and outdoor spaces when necessary.
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected
Circumstances
Flexibility to work a variety of shifts, including mornings, evenings, weekends, holidays, and extended hours as required by operational needs.
Physical ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.
What’s in it for you?
As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:
Opportunities for growth and development, mentorship, and international mobilityHealth insurance, retirement savings plans, and comprehensive wellness programsWorldwide travel discounts and preferred rates across the Accor portfolioA supportive, inclusive culture grounded in respect, teamwork, and professional developmentStart your journey with us today and explore the possibilities! #BeLimitless
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Your team and working environment:
Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.
Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.
Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.