About this role
We're looking for a dynamic and organized Sales Coordinator to join our team in Visakhapatnam, India. In this role, you'll be the backbone of our sales operations, supporting our sales team while maintaining exceptional client relationships. You'll manage communications, coordinate activities, and ensure seamless execution of sales processes. If you're detail-oriented, customer-focused, and thrive in a collaborative environment, we'd love to hear from you!
Handle incoming calls and emails professionally, directing inquiries to the appropriate department and responding promptly to client requestsManage and maintain accurate records of sales activities, group bookings, and client interactions in compliance with company proceduresPrepare and organize sales documentation including quotations, proposals, contracts, and sales reports with meticulous attention to detailCoordinate site inspections and product demonstrations for prospective clients, ensuring a seamless and professional experienceSupport the sales team by providing administrative assistance, data entry, and follow-up on pending opportunities and client concernsRespond to client inquiries, feedback, and complaints in a professional and empathetic manner, ensuring timely resolution and escalation when necessaryMaintain and update CRM systems and sales databases to ensure all information is current, accurate, and accessible to the teamOrganize and prioritize multiple tasks simultaneously while meeting deadlines and supporting team goalsAnalyze sales data and prepare reports to help identify trends and opportunities for improvementCollaborate with cross-functional teams to ensure smooth communication and successful project execution Excellent written and verbal communication skills in English with strong email correspondence abilitiesProficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or sales management systemsHighly organized with exceptional attention to detail and strong follow-up capabilitiesDemonstrated ability to manage time effectively and multitask in a fast-paced environmentStrong interpersonal and customer service skills with a service-oriented mindsetAbility to work independently while being a collaborative and supportive team playerProblem-solving skills with the ability to analyze situations and make decisive recommendationsProficiency in data entry with a commitment to accuracy and data integrityProfessional, positive, and inclusive personality with a customer-focused approachFamiliarity with sales processes and sales coordination best practices is preferredExperience in administrative support or customer relationship management is advantageous