About this role
Input accurate room status into system daily and investigate discrepanciesMaintain and update administrative dataMaintain key control and monitor lost propertiesMaintain work area in a proper state of cleanlinessHandle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive HousekeeperBe familiar with Housekeeping positions and team members’ job functionsMaintain good relations with team members and other interfacing departmentsEnsures smooth handover of daily activities to the next shift Minimum 1 year of relevant experience in a similar capacityGood reading, writing and oral proficiency in English languageAbility to speak other languages and basic understanding of local languages will be an advantageWorking knowledge of MS Excel, Word, & PowerPoint