About this role
At Toro Latin Restaurant, bold flavors, vibrant energy, and elevated service come together to create an unforgettable dining experience. Inspired by the culinary vision of Richard Sandoval, Toro delivers a dynamic blend of Central and South American cuisine, innovative cocktails, and a high-energy atmosphere in the heart of North Scottsdale. You will be a key leader driving operational excellence, guest engagement, and team development. Your passion for hospitality and attention to detail will ensure every guest experience reflects Toro’s lively spirit and exceptional standards.
Reporting to the Toro Restaurant General Manager, responsibilities include but are not limited to:
Lead daily operations of Toro Latin Restaurant, ensuring a seamless and elevated guest experienceConsistently deliver professional, engaging, and personalized service reflective of Toro’s brandDrive revenue through strategic programming, promotions, and guest engagement initiativesFoster a culture of accountability, teamwork, and high performance within the front-of-house teamCollaborate with culinary leadership to ensure alignment on menu execution, presentation, and service flowMaintain strong floor presence—actively engaging with guests, resolving concerns, and building relationshipsOversee reservations strategy and guest flow through platforms such as OpenTable, ensuring optimization of covers and pacingCoordinate and execute special events, group dining, and holiday activationsEnsure all guest preferences, VIP notes, and special requests are executed flawlesslyPartner with Concierge and resort departments to enhance the overall guest journeyMonitor and analyze performance metrics including sales, labor, and guest satisfaction scoresSupport financial performance through effective labor management, forecasting, and cost controlsMaintain compliance with all corporate, brand, and operational standardsParticipate in leadership meetings, weekly forecasts, and operational planning sessionsSupport resort-wide initiatives, special events, and cross-outlet collaboration as neededLead, coach, and develop colleagues through ongoing feedback, training, and performance managementOther duties as assigned Previous Food & Beverage leadership experience in a high-volume, upscale or luxury restaurant environment requiredStrong understanding of restaurant operations, service standards, and guest experience managementProven ability to lead, inspire, and develop teams in a fast-paced environmentExceptional interpersonal and problem-solving skillsFinancial acumen with experience managing labor and driving revenueProficiency in reservation systems (e.g., OpenTable) and Microsoft Office applicationsHighly organized, detail-oriented, and able to manage multiple prioritiesAbility to remain calm, composed, and guest-focused under pressurePassion for hospitality, food, beverage, and creating memorable experiences Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-JH1