About this role
Ensures quality guest service that adheres to the corporate, regional, and local standards through daily inspection of outlet functions and operations.Prepares reports by ensuring they are maintained and accurate, participates in the budgeting process, and monitors Micros system.Trains and develops decision-making skills, performance management techniques, and function planning abilities of colleagues. Graduate with a Degree in Hospitality Management or any related field is an advantage.A minimum of five (5) years of relevant managerial experience in a luxury hotel is an asset.Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence. Strong working knowledge of loyalty programs, Opera, and MS Office applications.