About this role
Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging serviceWork closely with both the Rooms and Food & Beverage Divisions to execute their uniform programs.The ability to present new initiatives to the Senior Management Team.Creating and revising of Standard Operating Procedures (SOP) for the Laundry and Valet DepartmentsSupporting of the Laundry Department during the absence of the Laundry ManagerConducting departmental uniform inventories on a semi-annual basisOrdering of Uniforms through the appropriate purchasing structure while maintaining appropriate par levelsResponsible for maintaining Uniform BudgetsEnsuring the daily completion of payrollProfessionally handle guest feedback or concerns with guest laundry programOrganization of the measuring and sizing of colleagues for uniformsResearching, analyzing, presenting and implementing of new departmental uniforms Conducting coaching sessions and performance reviews of Laundry & Valet TeamPrepare weekly Wildly Important Goals (WIGS) with a view to improving areas of main focus with a line of sight to the Hotel Goals.Assisting the Laundry Manager with the quarterly Linen InventoriesConducting monthly communication meetingsPromoting of Laundry and Valet accomplishmentsTracking of uniforms for all new hires and implementing an effective return policyMaintaining a safe and hazard free work environment. Previous Supervisory experience is an assetAbility to multi-task on a regular basisHighly organized and detail orientatedStrong leadership skills/initiative with the ability to develop strong relationships with fellow colleaguesSolid background of proven computer skills including Microsoft OfficeMust be flexible and able to do work a variety of shifts.Formal education in Hospitality/Tourism an asset.Must be articulate and have strong verbal and written communication skills Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS