About this role
Manage the food and beverage service function of the Club Lounge, ensuring efficient and professional service delivery in line with SOPs.Undertake cost-efficient staff scheduling and maintain appropriate service levels according to business demands.Lead and develop a specialist team of food and beverage colleagues through effective recruitment, training, and performance management.Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.Maintain optimal stock levels, balancing guest satisfaction and financial parameters.Continually review and enhance products and services, staying aware of industry trends and competitor offerings.Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.Prepare and manage financial reports, forecasts, and budgets as required.Foster a positive team spirit and maintain a visible presence for colleagues, guests, members, and management.Uphold the highest standards of guest satisfaction and brand consistency.Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Proven experience in a Managerial role, ideally within a luxury or high‑volume environment.Qualification in Hospitality Management/Food & Beverage preferredAdditional certification(s) in Food & Beverage will be an advantageExperienced in all aspects of restaurant and banquet service.Minimum 2 years of relevant experience in a similar capacity with proven records in delivering resultsExcellent reading, writing and oral proficiency in English language What is in it for you?
Exclusive Discounts:Fairmont Cheshire, The Mere, Spa and Golf discountFairmont, Raffles, and Accor Hotels (friends and family rates are included)20% off food and beverage in on-site restaurants Colleague restaurantBeing part of The Mere Team – our culture is unique!You will benefit from training and development opportunitiesCompetitive salary and benefits including pension28 days of holiday including public holidays1-5 days service award based on length of serviceSpecial rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwideAnd last but not least you will get to work with a team of EXTRAORDINARY people