About this role
Job Description
Provide professional, friendly, and high-quality spa services to guests.Work according to the agreed part-time schedule and assigned shifts.Perform massages, body treatments, and facial treatments while always prioritizing guest comfort and satisfaction.Identify guests’ individual needs and expectations and provide personalized treatments accordingly.Provide guests with polite and professional information about the Spa department and other hotel facilities and services.Maintain a clean, hygienic, and organized treatment area at all times and ensure that all equipment is used safely and in accordance with hygiene standards.Support the promotion and sales of Spa products and services.Actively participate, according to the work schedule, in Spa promotional activities, workshops, special events, and guest activities.Work collaboratively with receptionists, fitness instructors, and other Spa team members to create a positive and professional working environment.Follow all departmental, health & safety, and hygiene procedures.Take guest feedback into consideration and contribute to continuously improving the quality of service. Requirements
High school diploma, university degree, or equivalent education.Diploma or certification in Massage Therapy, Esthetics, Beauty Therapy, or a related field.Good level of spoken and written English.Certification in specialized treatments such as aromatherapy, reflexology, hydrotherapy, or Turkish Hammam is an advantage.Knowledge and experience in various massage techniques and Spa treatments.Friendly, flexible, and guest-oriented personality.Excellent communication and interpersonal skills.Strong teamwork and a professional approach to guest service.Responsible, reliable, and solution-oriented.Flexibility to work weekends and public holidays when required.