About this role
Key Responsibilities
Plan, organize, and manage daily and seasonal entertainment programs, shows, and special eventsOversee the execution of live performances, themed events, and community-style activitiesEstablish entertainment schedules, staffing plans, and operational proceduresCoordinate closely with AV, technical teams, performers, and external contractors to ensure seamless event deliverySupervise entertainment staff, performers, and contracted instructors; provide training, guidance, and performance feedbackParticipate in recruitment, onboarding, training, and disciplinary processes for entertainment team membersEnsure high standards of guest interaction, engagement, and satisfaction at all entertainment venuesManage sound checks, rehearsals, stage readiness, and show quality controlSupport the preparation of entertainment marketing materials, schedules, and program informationMaintain accurate records, reports, contracts, and documentation related to entertainment operationsAssist in budget planning, cost control, and monitoring of entertainment-related expensesPrepare purchase requisitions and manage supplies and equipmentStay up to date with entertainment trends and guest preferences to continuously enhance programmingEnsure compliance with company policies, health & safety standards, and hygiene regulations Minimum 3–5 years of experience in Entertainment Management, Events, or a similar role within the hospitality industryBachelor’s degree in Hospitality Management, Event Management, or a related field is preferredStrong background in Entertainment and Event OperationsGood working knowledge of Audio-Visual systems and live event technical requirementsProven leadership skills with the ability to motivate, train, and manage diverse teamsExcellent communication, interpersonal, and organizational skillsStrong guest-focused mindset with a passion for creating memorable experiencesAbility to work in a fast-paced environment with attention to detailFlexible to work evenings, weekends, and holidays as required What We’re Looking For
A proactive leader with strong integrity and professionalism
Someone who thrives in a fast-paced hospitality environment
A team player who values collaboration and guest satisfaction
A professional committed to continuous improvement and service excellence
Benefits:
Competitive salary and performance-based incentivesAccommodation and meals providedOpportunities for professional growth within the Rixos and Accor networkAccess to world-class resort amenitiesRixos Phu Quoc is committed to diversity and inclusion and welcomes applications from all qualified candidates.