About this role
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Director of Food & Beverage - Outlets.
The Director of Food & Beverage – Outlets is a strategic and commercially driven senior leader responsible for the overall performance, positioning, and operational excellence of the F&B outlet portfolio across Raffles & Fairmont Doha. The role provides leadership across restaurants, bars, lounges, and other guest-facing F&B venues, ensuring a distinctive luxury experience while maximizing revenue, profitability, guest satisfaction, and long-term business growth.
The role develops and executes the overall outlet strategy in alignment with the hotels’ luxury positioning and business objectives. The role balances brand standards and innovation with strong commercial discipline, driving outlet concepts, revenue optimization, cost management, productivity, and sustainable profitability.
Key Responsibilities:
Define and execute the strategic F&B outlet vision across Raffles & Fairmont Doha, aligned with luxury brand positioning and business objectivesLead the commercial, operational, and financial performance of all outlets, driving revenue, profitability, and market positioningDevelop budgets, forecasts, and business plans with clear ownership of revenue, GOP, cost, productivity, and guest experience KPIsDrive revenue optimization through strategic pricing, menu engineering, programming, promotions, and partnershipsShape and evolve outlet concepts to ensure strong identity, market relevance, and compelling guest experiencesChampion luxury service excellence, operational consistency, and continuous improvement across all outletsLead, coach, and develop the F&B leadership team, building a strong talent and succession pipelinePartner with Culinary, Sales, Marketing, Revenue, Finance, and People & Culture teams to maximize commercial opportunitiesUse market intelligence, guest insights, and performance data to identify growth opportunities and improve profitabilityDrive strategic activations, events, and collaborations that enhance revenue, guest engagement, and brand visibilityEnsure compliance with brand standards, food safety, licensing, risk management, and local regulationsRepresent F&B at Executive Committee level and contribute to the broader strategic direction of Raffles & Fairmont DohaFoster a high-performance culture focused on accountability, innovation, collaboration, and service excellence What will you bring to this role?
Bachelor’s degree in Hospitality Management, Business Administration, or a related fieldMinimum 8–10 years of progressive F&B leadership experience within luxury or five-star hospitalityProven experience leading multiple restaurants, bars, and high-volume F&B operationsStrong commercial acumen with proven success in revenue growth, profitability, and cost managementStrong leadership, people development, and strategic decision-making capabilitiesExperience in luxury international hotel brands and multicultural environmentsExcellent communication, influencing, and stakeholder-management skillsStrong understanding of F&B trends, guest experience, concept development, and market positioningFluent English; additional languages are an advantageEmbrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactionsFoster an inclusive environment where every individual feels valued and respectedCreate an environment where colleagues are empowered, supported and recognized Employee Benefits
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.