About this role
Welcome guests to our hotel with a pleasing smile.Review arrival lists and records.Receive and take care of special guests. Answer the inquiries of clients on a timely basis.Assist the other staff members in preparing welcome folders for the guests.Give the required information about different areas of our hotel to the guests.Promote the services provided by our hotel.Foresee the needs of clients and ensure clients are satisfied with our service while residing at our hotel. A strong focus on customer servicePrior experience in hotel front office operations is preferredExcellent communication skills; fluency in English is requiredBe able to work shifts, weekends and public holidaysComputer skills in MS Office Your team and working environment:
We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.