About this role
Reporting to the Banquet Manager, the Banquet Houseman is responsible for the total meeting/function room set-up and cleanliness.
Consistently offer professional, friendly and engaging serviceSet assigned room according to guest specs or diagram providedBreak-down room after meeting/conference is overPut all supplies, materials, linens etc in the correct place after breaking down the roomSet writing pads, mints, water, etc. according to Fairmont standardsEnsure that the carpet is free of debris and soiled spotsEnsure linens are spotless and wrinkle-freeEnsure chairs are clean and set according to specsEnsure all surfaces are dust free, including walls, pictures, paintings, shelves, window, furniture, closets, borders, etc.Ensure all glass and mirror surfaces are clean and free from streaksEnsure plants are placed appropriately and discard old flowersComplete other duties as assigned • Previous Banquet/Houseperson experience preferred
• Excellent verbal communication skills
• While performing the duties of this job, the employee is regularly required to stand and/or walk
• The employee must regularly lift and/or move up to 50 pounds
• High energy level; friendly; outgoing; team player, good organizational skills; salesmanship
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand, team members enjoy a comprehensive benefits package designed to support their health, well-being, and financial future, including:
Medical, Dental, and Vision InsurancePaid Time Off and Holiday Pay401(k) Retirement Savings PlanEmployee Assistance Program (EAP)Colleague Dining ProgramCareer Growth and Development OpportunitiesRecognition and Rewards ProgramsOur Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.