About this role
Welcome guests warmly and provide friendly, attentive service throughout their dining experience.Take food and beverage orders accurately and serve meals and drinks promptly.Share your knowledge of our menu and recommend dishes, wines and beverages.Assist guests with dietary requirements and communicate requests clearly to the kitchen team.Prepare and serve a range of beverages, including coffee, wine, beer and basic cocktails.Anticipate guest needs and respond to requests with a positive, helpful attitude.Set up, clear and reset tables, keeping dining and service areas clean and organised.Process payments accurately using our point-of-sale system.Work closely with the kitchen and bar teams to keep service running smoothly.Follow food safety, hygiene and responsible service of alcohol requirements. Previous customer service or hospitality experienceYour Responsible Service of Alcohol (RSA) CertificateThe ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekendsGreat communication skills, presentation and confidence to engage with guestsA passion for maximising sales opportunities by upselling itemsA calm nature in the midst of a fast-paced environmentA team player with the ability to assist in all areas of F&B operations during peak times What is in it for you?
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays“Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused trainingBe part of a dynamic hotel environment with a supportive and fun teamRecognition of service anniversaries and Accor Tenure Milestones.