About this role
We're looking for a dynamic and results-driven Sales Executive to join our team in Jakarta, Indonesia. In this role, you'll be instrumental in driving revenue growth and expanding our market presence through strategic business development, account management, and client relationship building. Working collaboratively with cross-functional teams, you'll identify new opportunities, nurture existing client relationships, and convert prospects into loyal customers. Your enthusiasm, commercial mindset, and customer-focused approach will be essential to your success in this fast-paced, rewarding position.
Prospect and qualify new business opportunities within the corporate, MICE, group, and leisure segments, utilizing proactive outreach and market researchDevelop and maintain strong relationships with corporate decision-makers, travel management companies, event planners, and strategic partnersConduct regular sales calls, client meetings, networking events, and market visits to identify new revenue streams and competitive opportunitiesManage and grow an assigned portfolio of accounts, conducting periodic reviews and implementing account development strategies to increase revenue and market sharePrepare compelling proposals, quotations, and agreements; follow up strategically to maximize conversion rates and close dealsManage client inquiries from initial contact through delivery and post-event follow-up, ensuring a seamless and exceptional experienceNegotiate rates, terms, and service agreements within approved parameters while maintaining profitability and client satisfactionMaintain an active and organized sales pipeline, accurately recording all activities and client interactions in the CRM systemCoordinate with internal teams including operations, food and beverage, reservations, and front office to ensure flawless event execution and client deliveryIdentify cross-selling opportunities across services and products to maximize customer lifetime valueMonitor account performance, maintain accurate records of tentative and confirmed business, and analyze sales metrics to inform strategyMeet and greet clients during events when possible, and conduct post-event follow-ups to drive repeat business and referrals **Required Skills & Experience:**
Proven prospecting, communication, and negotiation skills with demonstrated ability to build and maintain strong client relationshipsStrong organizational and time management abilities with capacity to manage multiple clients, inquiries, and projects simultaneouslyCommercial awareness and analytical mindset with attention to detail and accuracy in all business dealingsProficiency with CRM systems and hotel management software; experience with platforms such as Ivvy or Opera is highly valuedExcellent presentation and interpersonal skills with confidence in both phone and in-person interactionsSelf-motivated, goal-oriented professional with resilience and adaptability in a dynamic sales environmentCollaborative team player who thrives in a supportive, inclusive work cultureProblem-solving ability and decisiveness when addressing client needs and market challenges**Preferred Experience:**
Background in hotel sales, hospitality, business development, or account managementExperience in MICE, group sales, or event coordinationKnowledge of the Jakarta corporate, MICE, or leisure marketTrack record of achieving or exceeding sales targets and performance metricsExperience managing complex client requirements and coordinating multi-stakeholder projects**Desired Attributes:**
Genuine passion for delivering exceptional customer experiences and building long-term partnershipsInnovative thinking and visionary approach to identifying new business opportunitiesTransparent communication style and commitment to ethical business practicesFlexibility and willingness to adapt strategies based on market feedback and evolving client needs