About this role
Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa and resort brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.Manage the operations and efficiency of the spa facilities.Effective colleague communication and welfare for new and existing staff as well as other departments at the property and corporate teams.Establish proactive strategic initiatives for the spa to help market the overall offers / products.Maintain extensive knowledge of competitors, including locations, product offerings, pricing, promotions, and sales techniques.Evaluates business trends, global spa/wellness market trends and modify business strategies accordingly.Conduct monthly inventory checks and control inventory.Regular review of Therapist schedules, Therapists and Treatment Room Utilization in order to maximize yield potential of the Spa.Ensures that LQA, Kuredhivaru Core and Accor luxe are reviewed and implemented across all areas. Reviews audit scores for each of the areas, in line with the targets and monitor progress on a periodic basis.Carry out any other duties and responsibilities as assigned by the Management team.Protect the rights of the property at all times.
Good interpersonal skills with ability to communicate with all levels of employees.Serviced oriented with an eye for details.Good team working skills and able to work effectively and contribute to a team.Good presentation and influencing skills.Multicultural awareness and able to work with people from diverse cultures.Flexible and able to embrace and respond to change effectively.Ability to work independently and has good initiative under dynamic environment.Self-motivated and energetic Attractive tax free salary packageMonthly service charge earningsComprehensive health insurance coverageAnnual paid leave with return flight ticketAccommodation, meals, uniforms, and additional employee perks