About this role
Reporting to the Venue Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
Consistently offer a professional, friendly greeting and engaging serviceUnderstand the Server’s tasks in the outletUnderstand shift end reports in the outlet and the POS systemAssist guests regarding food and beverage menu items in an informative and helpful wayHave knowledge of all menu items, garnishes, contents and preparation methodsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedWhat is in it for you:
Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Previous service experience an asset Excellent communication and organizational skillsExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical Demands
This position requires:
Constant standing and walking throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pullingOccasional ascending or descending ladders, stairs and ramps Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V