About this role
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Executive Pastry Chef. Inspire and create the grandest experience for our guest, clients and colleagues every day. Create cutting edge and high end pastries for our food and beverage outlets and event spaces. Create for yourself a career and develop within a world class hotel operation. Reporting to the Executive Chef.
Key Responsibilities
Operation Leadership:
Lead the daily operation of the Pastry kitchen, working closely with other Food & Beverage leaders and all culinary departments to create high-end products and experiences for our guests and colleaguesMaintain an active presence on the floor, coaching and supporting colleagues, ensuring the pastry team has the skills and tools to deliver excellent products and experiencesDevelop new dessert, pastry and bread products for all venues and events, ensuring all offerings are current and in line with food trendsEnsure the pastry department follows all Company policies, procedures and valuesGuest Experience:
Monitor guest feedback, online reviews, and social media channels to identify trends and opportunities for improvementEnsures guest satisfaction goals are met and comfortable engaging with guests, clients and mediaComfortable and confident in media and public appearancesEnsures special requests and preferences are handled properly and professionallyRepresents the Fairmont Palliser at external eventsTeam Leadership & Engagement:
Communicate effectively, both verbally and in writing, to provide clear direction to the pastry team, with the support of production lists, Standard Operating Procedures, recipes, photos, etcMaintain colleague engagement with the entire culinary and stewarding team. Promoting teamwork between the kitchen and all other departments.Promote a positive workplace culture, focused on engagement, accountability, and recognitionRecruitment, training and development of the pastry teamFinancial Performance:
Maintain payroll costs and productivity within budgeted guidelinesSupport budgeted food cost by proper costing, inventory control and purchasingBuild strong relationships with local vendors and sources the best quality products for the best priceSupport promotional initiatives, activations, and marketing campaigns that drive business growthFood & Health Safety:
Ensure the pastry department follows all food safety and sanitation Food Safety standards daily and provides coaching and training to the pastry teamMaintain a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and that colleagues have the knowledge and tools to work safelySupport sustainability initiatives, waste reduction programs, and environmental stewardship practices What will you bring to this role?
Five years of pastry experience and minimum of 2-3 years of leadership experience with Journeyman’s papers and valid trade qualificationsMust be flexible in scheduling to accommodate business demandsStrong knowledge and skills in custom wedding cakesStrong knowledge in artisan bread makingExperience working with guests, clients and media in public areasAwareness of new trends in presentation and preparation of food, particularly plated restaurant style dessertsStrong leadership and organizational skillsStrong media presenceAble to work in a fast-paced, high-volume Pastry shopEnergetic, self-motivated, out-going, team-player Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company-matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.